Training - All new dispatchers are given approximately 80 hours of training.  This starts with a general introduction to the equipment, and slowly works the employee into answering calls, and handling radio traffic.

Continuing Education - All dispatchers are encouraged to further their training.  The McCone County Dispatch Center provides opporunity for online training through FEMA, and also attempts to send dispatchers to local training when opporunities arise.  POST requires 40 hours of continuing education every two years for dispatchers, and McCone County abides by this rule.

Certifications - All dispatchers are required to attend the Montana Law Enforcement Academy for a 40 hour public safety communicator certification course.  Once this course is completed, and the dispatcher has been employed for a year, they can apply for a basic certification.  CJIN (Criminal Justice Information Network) certification is also required.

© Sharon Ellington 2013