State & Regional Ombudsman
Office on Aging-Senior & Long Term Care
Dept of Public Health & Human Services
Helena, Montana
STATE LONG TERM CARE OMBUDSMAN
Kelly Moorse
(406) 444-7785 or 1-800-332-2272
kmoorse@mt.gov
Office on Aging/DPHHS
P. O. Box 4210
HELENA, MT 59604

ASSISTANT STATE LONG TERM CARE OMBUDSMAN

Traci Clark
(406) 444-6995 or 1-800-332-2272
trclark@mt.gov
Office on Aging/DPHHS
P. O. Box 4210
HELENA, MT 59604
REGIONAL OMBUDSMAN COUNTIES SERVED
Vacant: Contact Kelly Moorse Area I Agency on Aging
PO BOX 1309
GLENDIVE, MT 59330
(406)377-3564
Carter, Custer, Daniels, Dawson, Fallon, Garfield McCone, Phillips, Powder River, Prairie, Richland, Roosevelt, Rosebud, Sheridan, Treasure, Valley, Wibaux
 
Kathy Chaffee Area II Agency on Aging
Regional Ombudsman
6714 NEIBAUER ROAD
BILLINGS, MT 59105
(406) 256-6568
iaoaging@usadig.com
Big Horn, Carbon, Fergus, Golden Valley Judith Basin, Musselshell, Petroleum, Stillwater, Sweet Grass, Wheatland, Yellowstone
 
Alana Kietzman Areas III, VIII, X Agencies on Aging
Regional Ombudsman
300 N. VIRGINIA #301
CONRAD, MT 59425
(406) 271-4191
akietzman@3rivers.net
Blaine, Chouteau, Glacier, Liberty, Pondera, Teton, Toole, Cascade, Hill
 
Mary Ann Hayes Areas IV & V Agencies on Aging
Regional Ombudsman
BOX 1717
HELENA MT 59624
(406) 457-7376
mhayes@rmdc.net
Broadwater, Gallatin, Jefferson, Lewis & Clark, Meagher, Park, Beaverhead, Deer Lodge, Granite, Madison, Powell, Silver Bow
 
Vanessa Fitchett Areas VI, IX & XI Agencies on Aging
Regional Ombudsman
AREA VI AGENCY ON AGING
141 FITCHETT ROAD
PLAINS MT 59859
(406) 741-5400
Fitchett@hotsprgs.net
Lake, Lincoln, Mineral, Sanders, Flathead, Missoula, Ravalli

Certified Regional/Local Ombudsman
& Friendly Visitors
February 2009

AREA I AGENCY ON AGING
P O BOX 1309
GLENDIVE MT 59330
(406) 377-3564

Serving the counties of: Carter, Custer, Daniels, Dawson, Fallon, Garfield, McCone, Phillips, Powder River, Prairie, Richland, Roosevelt, Rosebud, Sheridan, Treasure, Valley, and Wibaux.

Contact: Kelly Moorse
Regional Ombudsman-vacant
P O Box 1309
Glendive MT 59330
(406) 377-3564
kmoorse@mt.gov
Sheila Keller
Local Ombudsman
P O Box 1309
Glendive, MT 59330
(406) 377-3564
sheila@aemt.org

Serving Dawson and Wibaux counties

Marilyn Mischel
Local Ombudsman
P O Box 1309
Glendive, MT 59330
(406) 377-3564
marilyn@aemt.org

Serving Dawson and Wibaux counties

Dave Swogger
Local Ombudsman
18 N. 8th Street
Miles City MT 59301
(406) 234-3935
(406) 234-0193
david@aemt.org

Serving counties of Carter, Custer, Fallon, Powder River and Rosebud

Carmen King
Local Ombudsman
P O Box 771
Wolf Point MT 59201
(406) 525-3629
akfarm@midrivers.com

Serving counties of Daniels, Richland, Roosevelt and Sheridan

Mary Russell
Local Ombudsman
P O Box 731
Glasgow MT 59230
(406) 228-9751
mary@aemt.org

Serving counties of Phillips and Valley

AREA II AGENCY ON AGING
P O
BOX 127
ROUNDUP MT 59072
(406) 323-1320

Serving the counties of: Big Horn, Carbon, Fergus, Golden Valley, Judith Basin, Musselshell, Petroleum, Stillwater, Sweet Grass, Wheatland and Yellowstone

Kathy Chaffee
Regional Ombudsman
Billings, MT 59105
(406) 256-6568
iaoaging@usadig.com
For Billings Long-term Care Facility Ombudsman Services, please contact:
Kathy Chaffee,
Regional Ombudsman
or
Kelly Moorse,
State Long Term Care Ombudsman
1-800-332-2272 or 406-444-7785
or
Traci Clark,
Assistant State Long Term Care Ombudsman
1-800-332-2272 or 406-444-6995

 
Gertrude Koch
Local Ombudsman
1103 Clark Avenue
Billings MT 59102
(406) 259-7019
koch360@bresnan.net

Serving The Vista at St. John's

Dick Fritzler
Local Ombudsman
1700 Lobo Drive
Laurel MT 59457
(406)628-6267
Lobofritz60@yahoo.com

Serving community of Laurel

Karen Ulrickson
Local Ombudsman
P O Box 197
Joliet MT 59041
(406) 962-3800
ccha@wtp.net

Serving Carbon and Stillwater Counties

Louie Strand &
Linda Bainter

Local Ombudsman
P O Box 1731
Big Timber, MT 59011
(406) 932-5128
lstrand@cablemt.net
bainlynn_49@hotmail.com

Serving Sweet Grass and Wheatland Counties
*pending Ombudsman Certification

Melinda Niemann &
Nancy Fry-Moline

Local Ombudsman
307 Watson
Lewistown, MT 59457
(406)535-7486
melinda@fccoa.net
nancy@fccoa.net

Serving Fergus County
*pending Ombudsman Certification

Marcy Brookie
Local Ombudsman
P O Box 127
Roundup, MT 59072-0127
(406) 323-1320
mbrookie@midrivers.com
Kay Pegg
Local Ombudsman
307 Watson
Lewistown MT 59457
(406) 535-7486
kay@fccoa.net

Serving Fergus County

Nancy Fry-Moline
FergusCounty Council on Aging Local Ombudsman
307 Watson
Lewistown MT 59457
(406) 535-7486
nancy@fccoa.net

Serving Fergus County

Melinda Niemann
Fergus County Council on Aging
Local Ombudsman
307 Watson
Lewistown MT 59457
(406) 535-7486
melinda@fccoa.net

Serving Fergus County

Joni Schaff
Friendly Visitoru>
P O Box 5414
Custer MT 59024
(406) 628-6267
jcsoa@imt.net

Serving Heritage Acres: Assisted Living and Nursing Home in Hardin, MT

Karen Ulrickson
Local Ombudsman
P O Box 197
Joliet MT 59041
(406) 962-3800
ccha@wtp.net

Serving Carbon and Stillwater Counties

AREA IV AGENCY ON AGING
P O BOX 1717
HELENA MT 59624
(406) 447-1680

Serving the counties of: Broadwater, Gallatin, Jefferson, Lewis & Clark, Meagher, Park

Mary Ann Hayes
Regional Ombudsman
P O Box 1717
Helena MT 59624
(406) 457-7376
(406) 459-3473 (CELL)
mhayes@rmdc.net
Jeannie Downs
Local Ombudsman
Area IV Agency on Aging
P O Box 1717
Helena MT 59624-1717
406-457-7349
jdowns@rmdc.net

Serving Lewis and Clark and Jefferson County

Peggy Tombre
Local Ombudsman
Bozeman Senior Center
807 N Tracy
Bozeman MT 59715
(406) 522-8976
ptombre@montanadsl.net

Serving Gallatin and Park County

Pam Cooper
Local Ombudsman
P O Box 1563
Bozeman MT 59771
(406) 581-6309
pcooper@rmdc.net

Serving Gallatin and Park County
*pending Ombudsman Certification


 
Glen Zehntner
Friendly Visitor
4383 HWY 12
White Sulpher Springs MT 59645
(406) 547-3433

Serving Meagher County

AREA V AGENCY ON AGING
305 W MERCURY SUITE 212
BUTTE MT 59701
(406) 782-5555

Serving the counties of: Beaverhead, Deer Lodge, Granite, Madison, Powell, Silver Bow

Mary Ann Hayes
Regional Ombudsman
P O BOX 1717
Helena MT 59624
(406) 457-7376
mhayes@rmdc.net
For Long-term Care Ombudsman Services, please contact:
Mary Ann Hayes,
Regional Ombudsman
or
Kelly Moorse,
State Long Term Care Ombudsman
1-800-332-2272 or 406-444-7785
or
Traci Clark,
AssistantState Long Term Care Ombudsman
1-800-332-2272 or 444-6995

Serving Beaverhead, Deer Lodge, Grant, Powell and Silver Bow counties

AREA VI AGENCY ON AGING
110 MAIN STREET, SUITE #5
POLSON MT 59860
(406) 883-7284

Serving the counties of: Lake, Lincoln, Mineral, and Sanders

Vanessa Fitchett
Regional Ombudsman
AREA VI AGENCY ON AGING
110 Main St. Suite #5
Polson MT 59860-2316
(406) 883-7284
ombudsman@area6aging.org
  Joyce Schmitz
Local Ombudsman
110 Main St. Suite #5
Polson MT 59860-2316
(406) 883-7284
ombudsman2@area6aging.org

Serving Lake County

Vicky Carrott
Local Ombudsman
P O Box 405
St. Regis MT 59866
(406) 649-2378
seniorvcarrott@blackfoot.net

Serving Mineral County

Nancy Ho Howarth
Local Ombudsman
2 Rose Woods Lane
Noxon MT 59853
(406) 847-2767
nancyjo@blackfoot.net

Serving SandersCounty

Betty Challinor
Local Ombudsman
P O Box 1493
Libby MT 59923
(W)(406) 293-4600
(H) (406) 293-5004
bettyc@montanasky.us

Serving Lincoln County

AREA III, VIII AND AREA X AGENCY ON AGING
501 BAY DRIVE
GREAT FALLS MT 59401
(406) 454-6990 OR 1-800-266-4190

Serving the Counties of: Blaine, Chouteau, Glacier, Liberty, Pondera, Teton, Toole, Cascade, Hill

Alana Kietzman
Regional Ombudsman
300 N. Virginia
Suite
301 Conrad, MT 59425
(406) 271-4191
akietzman@3rivers.net

Serving Blaine, Cascade, Chouteau and Hill Counties

Duane Cargill
Local Ombudsman
501 Bay Drive
Great Falls MT 59401
(406) 454-6990
1-800-266-4190
dcargill@co.cascade.mt.us

Serving Cascade, Chouteau, Blaine and Hill Counties

Dawne Stokes
Local Ombudsman
300 N. Virginia, Suite 301
Conrad MT 59425
(406) 271-4191
arowhawk@3rivers.net

Serving Glacier, Liberty, Pondera, Teton, and TooleCounty

AREA IX AGENCY ON AGING
160 KELLY ROAD
KALISPELL MT 59901-5143
(406) 758-5737

Serving Flathead County

Vanessa Fitchett
Regional Ombudsman
AREA VI AGENCY ON AGING
110 Main St Suite #5
Polson MT 59860-2316
(406) 883-7284
ombudsman@area6aging.org
  Susan Kunda
Local Ombudsman
Program Manager
160 Kelly Road
Kalispell MT 59901-5143
(406) 758-5737
skunda@co.flathead.mt.us

Serving Flathead County

AREA XI AGENCY ON AGING
MISSOULA AGING SERVICES
337 STEPHENS
MISSOULA MT 59801
(406) 728-7682

Serving Missoula and Ravalli counties

Vanessa Fitchett
Regional Ombudsman
AREA VI AGENCY ON AGING
110 Main St. Suite #5
Polson MT 59860-2316
(406) 883-7284
ombudsman@area6aging.org
Bernie O'Connor
Elder Services Program Manager
AREA XI AGENCY ON AGING
337 Stephens Avenue
Missoula MT 59801
(406) 728-7682
boconnor@missoulaagingservices.org
Renee' Labrie-Shanks
Local Ombudsman
337 Stephens Avenue
Missoula MT 59801
(406) 728-7682
rlabrie@missoulaagingservices.org
Andrea Curtis
Local Ombudsman
337 Stephens Avenue
Missoula MT 59801
(406) 728-7588
assist@missoulaagingservices.org

Serving MissoulaCounty

Shelli Fortune
Local Ombudsman
337 Stephens Avenue
Missoula, MT 59801
(406)728-6588
help@missoulaagingservices.org

Serving MissoulaCounty

Patricia McConnell
Local Ombudsman
337 Stephens Avenue
Missoula, MT 59801
(406)728-6588
adrc@missoulaagingservices.org

Serving MissoulaCounty

Autumn Owings
Local Ombudsman
337 Stephens Avenue
Missoula MT 59801
(406) 728-7588
info@missoulaagingservices.org

Serving MissoulaCounty

Dalayna Faught
Friendly Visitor
Area XI Agency on Aging
337 Stephens Avenue
Missoula MT 59801
(406) 728-7682
dalayna@aol.com

Serving Missoula County (Hunters Glen)

Michel Colville Friendly Visitor
Area XI Agency on Aging
337 Stephens Ave
Missoula MT 59801
(406) 728-7682

Serving MissoulaCounty (Village Health)

Lynne-Marie Kelly
Friendly Visitor
Area XI Agency on Aging
337 Stephens Ave
Missoula MT 59801
(406) 728-7682

Serving MissoulaCounty (Riverside)

Sheila James
Friendly Visitor
Area XI Agency on Aging
337 Stephens
Missoula MT 59801
(406) 728-7682

Serving Missoula County (Riverside)

Shanshan (Amy) Xue
Friendly Visitor
Area XI Agency on Aging
337 Stephens
Missoula MT 59801
(406) 728-7682
Amyxue33@gmail. com

Serving Missoula County (Evergreen NH)

 
Kati Aiken
Friendly Visitor*
Ravalli County Council on Aging
310 Old Corvallis RD.
Hamilton MT 59840
(406) 363-5690
kaiken@ravalliccoa.org

Serving Ravalli County
*pending Ombudsman certification

Kathy Sital
Local Ombudsman
Ravalli County Council on Aging
310 Old Corvallis Rd.
Hamilton MT 59840
(406) 363-5690
ksital@ravalliccoa.org

Serving Ravalli County