Mid-Rivers Technical Assistance Center is staffed 24-hours-a-day, seven-days-a-week to answer your questions and to offer assistance if you are experiencing any difficulties with Mid-Rivers services. To contact Mid-Rivers Technical Assistance Center, please call...

1-800-452-2288 or (406) 687-3391

If you have questions or you are experiencing difficulties with your Mid-Rivers Internet service, click on the appropriate support link below for information.

• Internet Security News Updates
• Questions about your new Windows Firewall?
• You Probably Have a Virus if...
• Changing Your Password
• emailGUARD Help
• Frequently Asked Questions
• Getting Disconnected?
• Modem Drivers, Information, and Troubleshooting
• Setting Up Your Connection
• Email Settings Tips

Before calling the Technical Assistance Center, please restart your computer, try the connection again, and write down the exact error message that you receive.

In addition, please have the following information available:

• Operating system (i.e., Windows or Mac)
• Your username (the first part of your e-mail address)
• E-mail program you are using (i.e., Outlook, Outlook Express, Eudora, etc.)
• We will need to know what you click on to connect to the Internet (i.e., Mid-Rivers Internet Dialer, Internet Explorer, Netscape, or Internet Toolkit)
• Because other changes made to your computer can affect your Internet settings, please inform us if you have added or removed any hardware or software on your system, especially software firewalls.
  

Then contact the Technical Assistance Center at: (800) 452-2288 or (406) 687-3391