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How to Place Calls

Collect, Calling Card & Calls Charged to Another Number

Credit For Wrong Numbers and Poor Connections

Direct Distance Dialing

International Direct Distance Dialing

International Dialing

IntraLATA and InterLATA/Interstate Long Distance

Long Distance Directory Assistance

Operator-Assisted Dialing

Operator-Assisted International Calls

Operator-Assisted Overseas Calls

Operator-Assisted Person-To-Person Calls

Toll-Free Calls

Things To Remember
 

Collect, Calling Card And Calls Charged To Another Number

Call collect if the person or firm you are calling agrees to pay the charge. You can also bill calls to your calling card or to another number. Place these calls with the operator. Operator Assisted rates apply.

Operators can check a busy line, in most areas, to determine if someone is actually speaking on the line. There may be a charge for this service.

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Credit For Wrong Numbers and Poor Connections

If you dial a wrong number within eastern Montana, dial "0" for the operator and give the number you attempted to reach, you will be credited for the call. If you dial a wrong number while calling outside eastern Montana, call the "00" Operator and give the number you attempted to reach. You'll be credited for the call.

Once in a while you may get a bad connection or be cut off on a long distance call. Both parties should hang up and the one who placed the call should dial either "0" or "00" for the operator and explain the trouble. The operator will get you a better connection and have the charge adjusted appropriately.

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Direct Distance Dialing

Direct dial (1 + area code + telephone number) if you wish to talk with anyone who answers. Rates for calls you dial yourself are lower than for calls dialed by the operator. Charging begins when the called telephone is answered in person or by an automatic answering machine.

To call Long Distance within Montana: Dial 1 + 406 + Telephone Number

To call outside your area code: Dial 1 + Area Code + Telephone Number

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International Direct Distance Dialing

Dialing Instructions: International dialing codes are the same for all companies offering international direct distance dialing. Depending upon your long distance company, additional numbers or codes may preface the international access, country and city codes.

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IntraLATA and InterLATA/InterState Long Distance

Mid-Rivers Communications provides subscribers the ability to choose their long distance carrier for IntraLATA and InterLATA/Interstate Long Distance. IntraLATA means calls to/from locations within Eastern Montana. InterLATA/InterState means calls are placed from the Eastern LATA of Montana to the Western LATA of Montana or to other states. For more information, go to the LATA Information page.

Lists of the IntraLATA and InterLATA/InterState Long Distance Carriers are available at Mid-Rivers Business Offices. Many long distance carriers offer discount plans based on your calling patterns. Mid-Rivers Communications does recommend you call your selected carrier(s) and inquire as to the availability of discount calling plans. PIC freezes (to freeze your carriers so they cannot be changed without your consent) are available through Mid-Rivers Communications.

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Long Distance Directory Assistance

For numbers not found in the Mid-Rivers Telephone Directory but within your (406) Area Code, dial 411 or 1 + 406 + 555-1212.

For numbers outside your area code, dial 1 + Area Code + 555-1212.

For Inward WATS (800) numbers, dial 1 + 800 + 555-1212.

For Area Code Information, dial 0 for the operator.

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Operator-Assisted Dialing

Collect or Person-to-Person calls, calls charged to another number or to a calling card, calls placed from coin phones or from hotel guest phones, or calls for which time and charges are requested are Operator-Assisted calls. Higher rates apply to station calls dialed by the operator, collect calls, person calls, calls billed to a calling card or to another number.

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Operator-Assisted International Calls

To dial person-to-person, collect, calling card (without touchtone dialing) and billed to a third number international calls, dial the international access code, country code, city code, and the local telephone number but use "01" for the international access code. After the call is dialed, the operator will ask for information such as the name of the person you are calling or your calling card number

Note: After dialing any international call, allow at least 45 seconds for the ringing to start.

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Operator-Assisted Overseas Calls

Calls to most of the world's telephones can be made from your phone. Dial the operator and give the name of the country you wish to call. Rates and reduced rate periods on calls to other countries differ from those on calls to U.S. points.

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Operator-Assisted Person-To-Person Calls

Place the call with the operator if you wish to talk to a particular person or extension. Charging starts when the conversation begins with the extension phone, the person called or anyone else agreed upon. Rates are highest for Operator-Assisted Person-to-Person calls.

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International Dialing

To dial international calls, dial in sequence:

1. The international access code - 011

2. The country code

3. The city code

4. The local telephone number

For Example, to place a call you would dial:

International Access Code +

Country Code +

City Code +

Local Telephone Number

011

49

611

XXXX

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Toll-Free Calls

You can call free to telephone numbers which are preceded by area codes "800," "866," "877," and "888." Dial "800," "866," "877," and "888" numbers direct. A single Centralized Information Center is maintained for the "800," "866," "877," and "888" numbers and may be reached by dialing 1+800+555+1212.

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Here's What You Need To Remember About Long Distance Calling

Never dial "1" on seven-digit calls within the area code.

Always dial "1" first for calls with a different area code.

Always dial the area code on operator assisted or calling card calls that begin with dialing "0" regardless of whether it is inside or outside the area code.

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